Whatsapp is a messenger that allows people to connect with anyone who has the application on their smartphone. Whatsapp revolutionized communication of the world by bringing chat to the mobile phones, linked to the mobile number, instead of an email id. Remember the pre-WhatsApp era, when communication on chat-based applications was mainly done through computers, and texting at a cost was the only way to communicate if one doesn’t want to call. It is a chat-based application that also has features for video or audio calling through the web. WhatsApp can be downloaded from the Apple store or Play store. The app is available on the mobile, both Android and iOS, as a web version for the browser, or as a desktop app for the computer.

If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.WhatsApp is a free chat messenger for communication with phone numbers linked to the app. Note: once you restore chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more. WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.During verification, select the “Call me” option to receive the code over a phone call. LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number.BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate when you're away or Greeting message to send your customers an introductory message when they first message you.BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information - like your website, location, or contact information.In addition to the features available in WhatsApp Messenger, WhatsApp Business includes: If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers. WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

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